Plan
Provide pickup, destination, date, and time.
Reservation flow
How does Arigo work?
Plan the transfer, review the estimated price, receive offers from licensed carriers, and approve the one that suits you.
Offer
Compare offers from licensed carriers.
Approve
Choose an offer and move the reservation forward.
Step by step
The planned transfer process
Enter transfer details
Provide route, date, time, passengers, and luggage.
See an estimated amount
Review a non-binding price shown for planning.
Compare carrier offers
Review service and price conditions created by licensed companies.
Approve an offer
Move the reservation forward with the offer you select.
Track assignment details
See the vehicle and driver assigned by the carrier in the reservation details.
Flow
Route matching and fare sharing flow
This flow shows how route and fare-sharing information can become easier to understand when a match exists.
- 01Route is entered
- 02Compatible direction is checked
- 03A match may be offered
- 04Fare sharing is explained
- 05Trip proceeds if suitable
Price transparency
Estimate and offer are separate stages
Estimated price
A pre-offer planning indicator that is not binding.
Carrier offer
The approval-ready amount set by the licensed company providing the service.
Accepted offer
The carrier offer approved by the customer becomes the price basis for the reservation.
Suitable uses
Which needs does Arigo focus on?
VIP and premium transfers
Airport pickup and drop-off transfers
Corporate guest and employee transfers
Hotel and event transfers
MVP1 boundary
Experiences not offered in this release
Unplanned immediate transport requests
Open passenger-matching products
Pricing framed around a time or distance tariff
Clear roles
Platform, carrier, and customer
Arigo
Provides the technology for reservations and offer comparison.
Licensed carrier
Creates the service offer and assigns the vehicle and driver for an approved transfer.
Customer
Creates the request, reviews offers, and approves a suitable carrier offer.
FAQ
Frequently asked questions
When should I create the transfer?
Because MVP1 focuses on planned transfers, create the reservation request by choosing the date and time in advance.
What is the difference between an estimate and an offer?
An estimated price is a planning indicator only. A carrier offer contains the price and service conditions from a licensed company.
Who assigns the vehicle and driver?
The licensed carrier company assigns the vehicle and driver to the approved reservation.