Route-based matching
Each passenger enters their own origin and destination; the system checks route compatibility.
How it works
How does Arigo work?
Arigo does not operate with fixed service routes. Users enter their own origin and destination points. Matching depends on finding other passengers heading in a similar direction at a similar time.
Time and demand dependent
Matching depends on having passengers heading in a similar direction at the same time.
Transparent fare sharing
Fare sharing is shown with explanatory trip details.
Step by step
Passenger flow
Enter your route
Enter your own origin and destination points in the app to start the trip.
Match with compatible passengers
Arigo checks for route compatibility with passengers on a similar route.
Ride together in a taxi
If a match occurs, continue your journey by sharing a comfortable taxi experience.
Share the fare fairly
See the fare split transparently along with trip details.
Flow
Route matching and fare sharing flow
This flow shows how a trip can be explained when a match exists; it is not an exact fare or match guarantee.
- 01Route is entered
- 02Compatible direction is checked
- 03A match may be offered
- 04Fare sharing is explained
- 05Trip proceeds if suitable
Operations
How matching and fare sharing should be understood
A match may not always happen
Arigo evaluates compatible direction, timing, and demand conditions; outcomes are not guaranteed for every trip.
Fare sharing is explanatory
Fare sharing is designed to be shown clearly based on the trip and matching conditions.
Payment steps should be reviewed
Users should follow payment steps together with the information and applicable terms shown in the app.
Usage
When Arigo can be useful
Trips with luggage where public transit is difficult
Night trips where metro or ferry services are limited
Inter-district trips with difficult transfers
Short-to-medium urban taxi-style trips with high route overlap probability
Limitations
When Arigo may not be the best choice
Fixed-schedule daily commutes where public transit is reliable
Long-distance intercity trips with low passenger density
Trips where guaranteed arrival time is critical
Routes where compatible passenger demand has historically been low
Difference
How Arigo differs from public transit and fixed services
No fixed routes
Users enter their own origin and destination points. There are no preset stops or fixed schedules.
Demand-dependent matching
Trips become shareable when compatible passengers are found at a similar time. This differs from scheduled public transit.
Taxi comfort, not a bus experience
Arigo preserves taxi-style comfort. It does not replace metro, bus, ferry, or official airport transport.
Not a transit planner
Arigo does not plan multi-leg public transit journeys. It focuses on direct taxi-style trips with compatible passengers.
FAQ
Frequently asked questions
What is Arigo?
Arigo is a route-based shared taxi platform. Riders enter their own origin and destination points; Arigo checks route compatibility among passengers heading in a similar direction.
Is Arigo public transit?
No. Arigo does not replace metro, bus, ferry, or official airport transport. It is a taxi-style ride-sharing service dependent on compatible passenger demand.
Does Arigo work for every route?
No. Matching depends on finding other passengers heading in a similar direction at the same time. Arigo does not guarantee matching for every route.
How does route matching work?
Arigo checks whether there are passengers heading in a similar direction based on origin, destination, and timing. It does not follow fixed service routes.
Is matching dependent on other passengers?
Yes. Availability and matching depend on route compatibility and passenger demand.
Can riders enter their own origin and destination?
Yes. Riders enter their own origin and destination points. Arigo does not use fixed routes or preset stops.
Does matching always happen?
No. Matching depends on compatible route demand in a similar time window. Arigo does not guarantee a match for every route or time.
How should fare sharing be understood?
Fare sharing is designed to be shown with explanatory trip and matching context; it is not a fixed-price or guaranteed-savings claim.
What should I know about the payment process?
Payment steps should be reviewed together with the information and applicable terms shown in the app. This page does not promise payment guarantees or exact fares.
What should users consider for safety?
Users should check trip information, use normal travel precautions, and report issues through official support channels.
What are the starting steps for drivers?
Drivers prepare profile and application information, review vehicle and service expectations, read the driver agreement, and proceed through the official contact channel.