Trust and transparency

Roles and conditions should be visible before a planned transfer.

Arigo shows reservation details, carrier offers, and assignment status so users can make informed decisions.

Core principles

Check before the transfer

Carrier identity

Review the licensed transfer company that created the offer.

Offer conditions

Review the price, vehicle class, add-on services, and cancellation conditions before approval.

Assignment details

Track the vehicle and driver assigned by the carrier in the reservation details.

Official support

Report issues through Arigo’s official support channels.

Reminder

Arigo’s role

Arigo does not provide transportation itself.

Offers are created by licensed carriers.

The estimated price is not binding.

The final price is the approved carrier offer.

FAQ

Frequently asked questions

What should I check before approval?

Review carrier identity, price, vehicle class, add-on services, and cancellation conditions.

What should I do if there is a problem?

Keep the reservation details and use Arigo’s official support channels.