Carrier identity
Review the licensed transfer company that created the offer.
Trust and transparency
Roles and conditions should be visible before a planned transfer.
Arigo shows carrier-offer approval, successful full in-app card payment, the real reservation, and the following assignment status.
Core principles
Check before the transfer
Offer conditions
Review the price, vehicle class, add-on services, and cancellation conditions before approval.
Assignment details
Track the vehicle and driver the carrier assigns to the real reservation after successful full payment.
Official support
Report issues through Arigo’s official support channels.
Reminder
Arigo’s role
Arigo does not provide transportation itself.
Offers are created by licensed carriers.
The estimated price is not binding.
The final price is the approved carrier offer.
FAQ
Frequently asked questions
What should I check before approval?
Review carrier identity, price, vehicle class, add-on services, and cancellation conditions.
What should I do if there is a problem?
Keep the reservation details and use Arigo’s official support channels.